At queots.com, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and responsibility. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. We take your privacy seriously and strive to maintain the highest standards of data protection.

Information We Collect

When you visit our website, make a purchase, or interact with our services, we may collect the following types of information:

1. Personal Information: This includes your name, email address, shipping address, and phone number, which are collected during the checkout process when you make a purchase.

2. Payment Information: We collect payment details, such as credit card numbers or other payment methods, to facilitate secure and efficient transactions. Please note that we do not store your complete payment information on our servers; it is securely handled by our trusted payment processors.

3. Device and Browser Information: We may automatically collect technical information about your device and web browser, including your IP address, browser type, and operating system. This helps us optimize your browsing experience and enhance website security.

4. Cookies and Tracking Technologies: We use cookies and similar technologies to gather information about your browsing behavior on our website. Cookies are small text files that are stored on your device to track your preferences and actions. You can manage your cookie preferences through your browser settings.

5. Website Analytics: We use third-party analytics services to gather data about how users interact with our website. This information is anonymized and helps us improve our website's functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To process and fulfill your orders, including order confirmation, shipment, and customer support.

2. Communication: To communicate with you regarding your orders, provide order updates, respond to inquiries, and send promotional and marketing materials if you opt in to receive them.

3. Improvement: To improve our website's functionality, content, and user experience, and to develop new products and services.

4. Security: To protect our website, services, and customers from fraud, unauthorized access, and other malicious activities.

5. Legal Obligations: To comply with legal obligations, such as tax reporting and fraud prevention.

Data Security

We implement industry-standard security measures to protect your personal information and ensure its confidentiality. This includes encryption, firewalls, and access controls to safeguard your data from unauthorized access or disclosure.

Third-Party Services

We may use third-party services and technologies to enhance your experience, such as payment processors, analytics providers, and advertising partners. These third parties may have access to your data only to the extent necessary to perform their functions and are bound by confidentiality obligations.

Your Choices

You have the following rights and choices regarding your personal information:

1. Access and Update: You can access and update your personal information through your account settings on our website. If you need further assistance, please contact our customer support.

2. Marketing Communications: You can choose to opt in or out of receiving marketing communications from us by updating your preferences in your account settings or using the unsubscribe link provided in our emails.

3. Cookies: You can manage your cookie preferences through your web browser settings. However, please note that disabling cookies may affect your browsing experience on our website.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If you believe that we may have inadvertently collected information from a child under 13, please contact us, and we will promptly take appropriate action.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make updates, we will revise the "Last Updated" date at the beginning of the policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Thank you for entrusting queots.com with your home goods shopping experience. We value your privacy and are dedicated to providing you with a secure and enjoyable online experience. Your trust is essential to us, and we will continue to prioritize the protection of your personal information.